Officer queue triage
Every incoming case pre-screened, pre-scored, pre-flagged. Your officers drive to meet ready borrowers, not missing documents.
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We guide every borrower through any credit application, in any business and any domain, so applications arrive pre-scored and pre-flagged. Your officers drive to meet ready borrowers, not missing documents. BOT Tier-2 aligned, mobile-money disbursement, group and individual methodology.
Below your 80% floor. Two group members flagged for follow-up.
Harvest falls in month 4. First payment due in month 2. Suggest balloon.
Cost-to-serve, cases per officer, portfolio quality. LitFin pulls all three in the same direction.
AI screens the group, pulls guarantor chains, validates identity, and flags seasonality before the officer drives an hour to meet them.
Missing document? Auto-requested by SMS. Guarantor short? Escalated. Seasonal mismatch? Flagged with a suggested schedule.
Your officer spends time on relationship, not paperwork. Groups that should not have been approved never enter the book.
Members enroll on their own phones in Swahili. Guarantor chains, savings history, and group cohesion scored as the roster builds.
Two to four flags, written in your officer's voice. Policy breaches at the top. Document gaps auto-requested. Seasonal risks marked.
Approve, restructure, or decline with a rationale pre-drafted. Disbursement hits mobile money the same day.
“Our field officer used to carry four folders into the village. Now she carries a phone. The file opens itself; she listens to the group.”
Illustrative quote. Representative of pilot feedback; not a disclosed customer statement.
Built for MFIs
Pre-triaged queues, staged-call applications, mobile-money disbursement, BOT Tier-2 compliance. The MFI stack you should have had years ago.
Every incoming case pre-screened, pre-scored, pre-flagged. Your officers drive to meet ready borrowers, not missing documents.
12-step application over voice. One step per call. AI analysis in between. Built for feature phones, borrower-paced.
Bank of Tanzania Microfinance Act compliant. CRB integration, AML/KYC, regulatory reporting built in.
Solidarity groups, individual loans, seasonal loans, agri-input finance. Pre-built products match your existing methodology.
M-Pesa, Tigo Pesa, Airtel Money. One click from approval to cash in borrower's phone. Reconciliation automatic.
Per-tenant knowledge layer: your MFI policies, products, branches, officer training material, ingested and queryable. Ask out loud, flag a case, draft an officer memo, summarise performance, all cited from your own documents.
One conversation. We map your methodology, we pre-configure your policy, we show your next officer meeting ready on LitFin.